Refund and Returns Policy

Last Updated 6/9/2024

Terms and Conditions

Acceptance of Terms:
By accessing or using the services provided by Empowered Health Academy, LLC(“EHA,” “we,” or “us”), you agree to comply with and be bound by these Terms and Conditions of Use (“Terms”). This agreement constitutes a legal contract between you and EHA, outlining the terms under which you may access and use our website and services.

If you do not agree with these Terms, please refrain from using our website. Your access and use of our services indicate your acceptance of these Terms and your commitment to abide by the rules and guidelines set forth herein. This acceptance applies to all users, including visitors, registered users, and individuals contributing content or other materials to the website.

It is essential to review these Terms carefully and regularly, as they may be updated or modified by EHA at any time. Your continued use of our services following any changes to the Terms signifies your acknowledgment of the modifications and your consent to be bound by the updated Terms. If you do not agree to the revised Terms, your only recourse is to discontinue using our website.

Description of Services:
Empowered Health Academy, LLC(EHA) is dedicated to providing a comprehensive array of educational programs, e-courses, workshops, and resources tailored for caregivers, Certified Nursing Assistants (CNAs), and nurses. These services are meticulously designed to not only enhance the professional skills of individuals within the healthcare sector but also to foster significant personal growth.

Our educational offerings cover a diverse range of topics and are crafted to meet the evolving needs of healthcare professionals. EHA is committed to delivering high-quality content that remains current with the latest trends and advancements in the healthcare industry. Through our programs, we strive to equip caregivers, CNAs, and nurses with the knowledge and tools they need to excel in their roles, remain at the forefront of their field, and contribute to the well-being of those they serve.

Whether you are seeking continuous skill development, career advancement, or personal enrichment, EHA stands as your ultimate resource for a holistic and empowering educational experience in the healthcare domain.

User Eligibility:
To access and benefit from the services provided by EHA, you must meet specific eligibility criteria. By using EHA, you represent and warrant that you meet the following requirements:

Age Requirement: You must be at least 18 years old to use our services independently.

Consent of Legal Guardian: If you are under 18 years old, you must have the consent of a legal guardian to utilize our services.

It is crucial that users adhere to these eligibility criteria. By accessing and using EHA’s services, you confirm that you meet the specified age requirement or have obtained the necessary consent from a legal guardian. EHA reserves the right to restrict access to its services for those who do not meet these eligibility criteria. If you do not meet these requirements, please refrain from using our services, and if applicable, obtain the necessary consent before proceeding. EHA is committed to providing a safe and valuable learning environment for all eligible users.

Intellectual Property:
Empowered Health Academy, LLC(EHA) is the sole owner of all content presented on our website. This content encompasses, but is not limited to, text, graphics, logos, images, and other materials, and it is safeguarded by intellectual property laws, including copyright and trademark laws.

By accessing our services, you acknowledge and agree that all intellectual property rights associated with the content belong to EHA. These rights include, but are not limited to, the right to reproduce, distribute, display, and create derivative works based on the original content.

Your Responsibilities:

No Reproduction: You may not reproduce any content from EHA without our explicit written consent.

No Distribution: You may not distribute copies of our content, whether for commercial or non-commercial purposes, without obtaining prior written permission.

No Derivative Works: You may not create derivative works, modify, or adapt our content in any way without our explicit authorization.

Exceptions:

Permitted Use: Certain content may be expressly marked as available for download or sharing, and such materials are subject to specific terms outlined at the point of access.

Educational Purposes: In some cases, limited use of our content may be allowed for educational purposes, provided it is done in compliance with applicable laws and these terms.

Enforcement:
EHA reserves the right to enforce its intellectual property rights to the fullest extent permitted by law. Violation of these terms may result in legal action, including but not limited to, seeking injunctive relief and pursuing damages.

Reporting Violations:
If you become aware of any unauthorized use or distribution of EHA’s intellectual property, please promptly notify us via the contact information provided in these terms.

Governing Law:
These Terms and Conditions of Use are governed by and construed in accordance with the laws of the United States. Any legal action arising out of or related to these Terms shall be filed only in the state or federal courts located within the United States. By using the services provided by Empowered Health Academy, LLC(EHA), you agree to submit to the exclusive jurisdiction of these courts for the purpose of any legal proceeding.

Changes to Terms:
Empowered Health Academy, LLC(EHA) reserves the right to update or modify these Terms and Conditions of Use at any time. Changes may be made for various reasons, including but not limited to legal or regulatory requirements, improvements to the services, or enhancements of user experiences. Users will be notified of any changes through prominent notices on our website or via email if applicable. Your continued use of our services after the implementation of such changes constitutes your acceptance of the modified Terms. It is recommended to review these Terms regularly to stay informed about any updates.

Termination:
EHA reserves the right to terminate or suspend a user’s access to our services under the following conditions:

Violation of these Terms and Conditions of Use.
Suspected or actual illegal activities associated with the user’s account.
Any action that may cause harm or disruption to EHA or other users.
Upon termination, the user will lose access to their account and related services. EHA reserves the right to take appropriate legal action if necessary.

User Conduct:
Users of Empowered Health Academy, LLC(EHA) are expected to adhere to a code of conduct that promotes a positive and respectful online environment. Prohibited activities include, but are not limited to:

Posting or transmitting content that is unlawful, defamatory, threatening, or otherwise objectionable.
Engaging in any form of harassment, bullying, or discriminatory behavior.
Attempting to gain unauthorized access to EHA’s systems or user accounts.
Disrupting or interfering with the normal operation of the website.
Impersonating any person or entity, or misrepresenting affiliation with EHA.
Users are responsible for their conduct on the website and must respect the rights of others. EHA reserves the right to take appropriate action, including account termination, if users engage in conduct that violates these guidelines.

Communication:
Empowered Health Academy, LLC communicates with users primarily through the contact information provided. Users may receive notifications about changes to the terms, updates to the website, or other important announcements. It is the user’s responsibility to ensure that their contact information is accurate and up to date.

Third-Party Links:
EHA may provide links to third-party websites for additional resources or information. While we strive to ensure the quality of these links, we do not assume responsibility for the content on third-party websites. Users access external links at their own risk, and EHA is not liable for any harm or damages resulting from such access.

Force Majeure:
EHA shall not be liable for any failure or delay in performance arising from unforeseen circumstances or events beyond our control, including but not limited to natural disasters, acts of God, government actions, and technological malfunctions.

Severability:
If any part of these Terms and Conditions of Use is deemed unenforceable, the remaining provisions shall remain in effect to the fullest extent permitted by law. The unenforceable portion will be construed in a manner consistent with applicable law to reflect the original intentions of the parties.

Entire Agreement:
These Terms and Conditions of Use constitute the entire agreement between the user and Empowered Health Academy LLC, superseding any prior agreements or understandings, whether oral or written.

Contact Information:
For questions, concerns, or additional information related to these Terms and Conditions of Use, users can contact Empowered Health Academy, LLCat the following:

 
Empowered Health Academy, LLC

304 S. Jones Blvd Suite #3314

Las Vegas, NV 89107

Phone: 888-450-3429

Email: hello@empoweredhealthacademy.us


Limitations of Liability and Disclaimer:

Welcome to the “Empowered Health Academy, LLC- Limitations of Liability and Disclaimers” document. This guide outlines important terms governing the use of our services, emphasizing limitations of liability and key disclaimers. By accessing our platform, users acknowledge and accept these terms, ensuring a clear understanding of responsibilities and protections. For any inquiries, contact us using the provided information. Your adherence to these terms contributes to a positive user experience.

Limitation of Liability:
Empowered Health Academy, LLC(EHA) shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages, including but not limited to damages for personal injury, medical complications, loss of profits, goodwill, data, or other intangible losses, arising out of or in connection with the use or inability to use our medical courses.

No Medical Advice or Warranty:
EHA provides its medical courses for educational purposes only. The content is offered on an “as-is” and “as-available” basis, without any representation or warranty of any kind, expressed or implied. This includes, but is not limited to, the absence of any medical advice, warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.

Course Availability and Accessibility:
EHA does not guarantee continuous, uninterrupted, or secure access to our medical courses. Factors such as internet connectivity, technical issues, and other external factors may impact the accessibility of our educational materials.

Accuracy of Medical Information:
While EHA strives to provide accurate and up-to-date medical information in our courses, we do not warrant the accuracy, completeness, or reliability of any medical content. Medical knowledge evolves, and users are encouraged to consult with healthcare professionals for the latest information.

Third-Party Resources:
EHA may provide links to third-party medical resources. These links are provided for supplemental educational purposes only. EHA does not endorse the content on these third-party sites and is not responsible for their accuracy, legality, or content. Users access external links at their own risk.

User Responsibility:
Users are responsible for their use of EHA’s medical courses, and any reliance on the medical content provided is at their own risk. EHA is not responsible for any consequences resulting from decisions made based on the medical information presented in our courses.

Indemnification:
Users agree to indemnify and hold harmless EHA, its affiliates, instructors, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of their use of our medical courses or violation of these terms.

Force Majeure:
EHA shall not be liable for any failure or delay in performance arising from events beyond our control, including but not limited to natural disasters, acts of God, government actions, and technological malfunctions.

Jurisdictional Limitations:
Some jurisdictions do not allow the exclusion or limitation of liability for certain types of damages. In such cases, the limitations and disclaimers in this section may not apply to users to the extent prohibited by law.

By enrolling in and using Empowered Health Academy’s medical courses, users acknowledge and agree to the limitations of liability and disclaimers outlined in this section. If you do not agree with these terms, please refrain from accessing our medical courses.


Empowered Health Academy, LLC- Refund Policy

Welcome to Empowered Health Academy’s Refund Policy. This document outlines the terms and conditions governing the refund process for eCourse purchases. Please carefully review the information provided below before engaging in any transactions with us.

Non-Refundable Purchases:
All purchases of eCourses from Empowered Health Academy, LLCare non-refundable. Once a course has been accessed or downloaded, we are unable to process refunds. This policy is in place to maintain the integrity of our educational offerings and ensure a fair and consistent approach to all users.

Course Review and Consideration:
We strongly encourage users to thoroughly review the course details before making a purchase. This includes comprehensive module descriptions, learning objectives, and any additional information provided on the course page. This step is vital to ensuring that the course aligns with your expectations, educational needs, and learning objectives.

Refund Inquiry and Support:
If you have any questions or concerns regarding the course content, compatibility, or any other factors that may impact your decision to purchase, we urge you to reach out to our dedicated support team before completing your transaction. Our support team is committed to providing detailed information and assistance to help you make an informed decision and ensure a positive learning experience.

Contacting Support:
To inquire about a potential refund, seek clarification, or address any concerns, please don’t hesitate to contact our support team. You can reach us through the following channels:

Email: support@empoweredhealthacademy.us

Phone: 888-450-3429

Exceptional Circumstances:
Empowered Health Academy, LLCmay, at its discretion, consider refund requests in exceptional circumstances. Such requests will be evaluated on a case-by-case basis. If you believe your situation warrants special consideration, please provide detailed information about the circumstances when reaching out to our support team.

Technical Issues:
In the rare event of technical issues preventing proper access to the purchased course, users are advised to contact our support team promptly. We are committed to making reasonable efforts to resolve technical difficulties and ensure users can access the content they have purchased.

Policy Updates:
Empowered Health Academy, LLCreserves the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Users are encouraged to review this policy periodically for updates to stay informed about our refund practices.

User Responsibility:
By making a purchase on Empowered Health Academy, users acknowledge that they have read, understood, and agreed to the terms outlined in this Refund Policy. Users are responsible for ensuring their familiarity with and adherence to these terms.

Contact Information:
For any questions or concerns related to our Refund Policy, please feel free to contact us at:

Empowered Health Academy LLC

304 S. Jones Blvd Suite #3314

Las Vegas, NV 89107

Phone: 888-450-3429

Email: support@empoweredhealthacademy.us

Thank you for choosing Empowered Health Academy, LLCs your learning partner. We are dedicated to providing a positive and enriching educational experience for all our users.


Empowered Health Academy, LLC- Copyright Notice

Copyright Ownership:
All content, materials, and resources presented on the Empowered Health Academy, LLC(EHA) website, including but not limited to text, graphics, logos, images, videos, and other multimedia elements, are the exclusive property of EHA unless otherwise stated. This content is protected by copyright laws and international treaties.

Use of Content:
Users are granted a limited, non-exclusive, non-transferable license to access and use the content on the EHA website solely for personal and non-commercial purposes. This license does not permit the reproduction, distribution, modification, public display, or creation of derivative works from any material found on our website without explicit written consent from Empowered Health Academy.

Prohibited Actions:
Users are expressly prohibited from engaging in any activities that infringe upon the intellectual property rights of Empowered Health Academy LLC. Such activities include, but are not limited to, unauthorized reproduction, distribution, display, or modification of our copyrighted content.

Trademarks:
All trademarks, service marks, trade names, and logos used or displayed on the EHA website are registered or unregistered trademarks of Empowered Health Academy. Users are not permitted to use these trademarks without our prior written consent.

Third-Party Content:
Empowered Health Academy, LLCrespects the intellectual property rights of others. In instances where third-party content is used, proper attribution and permissions have been obtained, and such content is used in accordance with applicable licenses.

Reporting Copyright Infringements:
If you believe that any content on the EHA website infringes upon your copyright, please notify us promptly by providing the following information:

A physical or electronic signature of the copyright owner or authorized representative.
Identification of the copyrighted work claimed to have been infringed.
Identification of the material that is claimed to be infringing or to be the subject of infringing activity.
Sufficient contact information to permit EHA to reach out to the complaining party.
Notifications should be sent to our designated copyright agent:

Email: hello@empoweredhealthacademy.us

Legal Action:
Empowered Health Academy, LLC reserves the right to take legal action, including seeking injunctive relief and pursuing damages, against individuals or entities found to be in violation of our copyright notice.

Changes to Copyright Notice:
Empowered Health Academy, LLC reserves the right to modify or update this Copyright Notice at any time. Any changes will be effective immediately upon posting on our website.

Contact Information:
For any questions or concerns related to our Copyright Notice, please feel free to contact us at:

Empowered Health Academy

304 S. Jones Blvd Suite #3314

Las Vegas, NV 89107

Phone: 888-450-3429

Email: copyright@empoweredhealthacademy.us

Thank you for respecting the intellectual property rights of Empowered Health Academy LLC. We appreciate your cooperation in maintaining a legal and ethical online environment.

Empowered Health Academy, LLC- Cookies Policy

Introduction:
This document outlines how we use cookies and similar technologies on our website. By using our website, you consent to the use of cookies as described in this policy.

What are Cookies:
Cookies are small text files that are placed on your device when you visit a website. They help websites recognize your device, remember your preferences, and provide a personalized experience.

Types of Cookies We May Use:
Essential Cookies: These cookies are necessary for the proper functioning of our website. They enable core functionalities such as navigation, account access, and security.

Analytical Cookies: We use analytical cookies to gather information about how users interact with our website. This data helps us improve the website’s performance, content, and user experience.

Functionality Cookies: These cookies allow us to remember your preferences and choices, such as language preferences and login details, to enhance your user experience.

Marketing Cookies: We may use marketing cookies to deliver personalized advertisements and promotions based on your interests and browsing behavior.

How We Use Cookies:
We use cookies to:

Customize your experience on our website.
Analyze user behavior and improve our services.
Remember your preferences and settings.
Deliver targeted marketing and promotional materials.

Third-Party Cookies:
Some cookies on our website may be set by third-party services. These cookies are governed by the privacy policies of the respective third parties. We do not have control over the use of these cookies.

Managing Cookies:
Most web browsers allow you to manage your cookie preferences. You can typically set your browser to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly without cookies.

Consent:
By using our website, you consent to the placement of cookies on your device as described in this Cookies Policy. If you do not agree with the use of cookies, you may adjust your browser settings accordingly.

Changes to Cookies Policy:
Empowered Health Academy, LLC reserves the right to update or modify this Cookies Policy at any time. Any changes will be effective immediately upon posting on our website.

Contact Information:
For any questions or concerns related to our Cookies Policy, please feel free to contact us at:

Empowered Health Academy

304 S. Jones Blvd Suite #3314

Las Vegas, NV 89107

Phone: 888-450-3429

Email: privacy@empoweredhealthacademy.us

Thank you for taking the time to review our Cookies Policy. We value your privacy and are committed to providing a transparent and secure online experience.


Empowered Health Academy, LLC- Privacy Policy

Introduction:
This document outlines how we collect, use, disclose, and protect your personal information. By accessing our website and using our services, you agree to the terms outlined in this Privacy Policy.

Information We Collect:
We collect the following types of personal information:

Identity Information: Name, contact information, and address.
Account Information: User account details, login credentials, and preferences.
Transaction Information: Payment details for transactions.
Communication Information: Information provided in communications with us.

How We Collect Your Information:
We collect information through various means, including:

Direct Interaction: Information you provide when creating an account, making a purchase, or contacting us.
Automated Technologies: Use of cookies and similar technologies as detailed in our Cookies Policy.
 
Why We’re Collecting the Data:
We collect data for the following purposes:

To provide and personalize our services.
To process transactions and fulfill orders.
To communicate with you and respond to inquiries.
To analyze website usage and improve our offerings.
To send promotional materials with your consent.

Information Sharing:
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in delivering our services, provided they agree to keep the information confidential.

Legal Basis for Data Collection:
The legal basis for collecting your data is based on your consent, contractual necessity, compliance with legal obligations, and our legitimate interests in providing and improving our services.

Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any websites you visit.

Security Measures:
We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure.

Children’s Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Your Privacy Choices:
You have the right to:

Access, correct, or delete your personal information.
Opt-out of promotional communications.
Disable cookies in your browser settings.
 

GDPR Rights:
Under the General Data Protection Regulation (GDPR), you have the right to:

Be informed about the data we collect and how it is used.
Access your personal data held by us.
Rectify inaccurate or incomplete personal data.
Erase your personal data under certain conditions.
Restrict processing of your personal data.
Object to processing of your personal data.
Data portability – receive a copy of your data in a commonly used format.

How to Act on GDPR Rights:
To exercise your GDPR rights or if you have any privacy-related concerns, please contact us at:

Email: privacy@empoweredhealthacademy.us

Changes to Privacy Policy:
EHA reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.

Contact Information:
For any questions or concerns related to our Privacy Policy, please feel free to contact us at:

Empowered Health Academy

304 S. Jones Blvd Suite #3314

Las Vegas, NV 89107

Phone: 888-450-3429

Email: privacy@empoweredhealthacademy.us

Thank you for trusting Empowered Health Academy, LLC with your personal information. We are committed to maintaining the privacy and security of your data while providing a valuable and enriching experience on our platform.